To keep up with changing market conditions, Cisco is having to get closer to its customers than ever before, even as it works to eliminate "silos" within its own organization, says Karl Braitberg, vice president of customer value chain management.

The Baby Boomers are making way for a new generation of workers, says Chris Ticknor, corporate marketing manager with Aspen Logistics Inc. But how can companies balance their needs and skills with those of older employees?

An effective program requires more than such "cosmetic" trappings such as uniformed guards and closed-circuit TVs, says Barry Brandman, president of Danbee Investigations. He offers a number of tips on how companies can detect collusion and crime occurring within their facilities.