The decision to shutter Amazon Today comes as a surprise since Amazon was pitching the service to more retailers at the Shoptalk Fall conference in Chicago, October 16-18.
Although it's unclear what exactly it is that's sparked this recent increase, most of the threats appear to be coming from anonymous accounts on social media.
The system even captures emotional cues like frustration or satisfaction, helping businesses gain deeper insights into customer sentiment, improve operational efficiency and deliver enhanced user experience.