Nearly two-thirds of businesses (61 percent) surveyed in North America and Europe recognize that the post-holiday period represents the most challenging time of the year due to the high numbers of returns, according to an Intermec study. Yet despite this, more than half (52 percent) of distribution center managers admit they don't have the appropriate processes and tools in place to determine if returned goods should be discarded, returned to vendor or moved quickly back into inventory.
Recent Intermec research reveals that in the last six months alone, 79 percent of warehouse managers have been tasked with finding an average 19-percent cost saving from existing operations. Despite this mounting pressure to cut costs and the need to find efficiency gains in every process, managers admit to losing time and money through known inefficient workflows.
