The trend in small-sized orders is likely to continue, and that will pose challenges for warehouse operators and e-grocers, says Colman Roche, vice president of e-commerce and retail with Swisslog.
When forwarding industry veterans launched their own venture in 2008, among other things, they wanted to start out with brand-new solutions and systems.
Low-cost apparel retailer Primark wasn't content with just a tool for capturing ocean transportation bids. It needed a reliable way to commit weekly business to select carriers so they would be available when it needed them prior to the peak holiday shopping season.