Retail organizations are facing a seismic shift in the markets they serve - from multiple channels to international expansion. But are the systems in place to fulfill orders and manage returns across this altered and highly complex landscape?
Tesco is reorganizing its distribution network with new sites in Reading and Dagenham to move products closer to stores and to keep up with its growing convenience business in the South East.
UPS has launched of UPS Access Point, a network of convenience stores, petrol stations and newsagents which consumers purchasing goods on the web can choose for delivery and returns. It is starting with a network of 600 sites with 1,500 set to be in place in the United Kingdom by June 2013.