With a new year comes a renewed focus on inventory and how to manage it. All systems and aspects of the supply chain must match up with customer demands in the ever-present and evolving omnichannel environment. After all, customers can order goods from anywhere on any smart device, and their expectations are that they will pick up their goods, or have their merchandise delivered to any place – on their terms. People want quick results – or else they will find another outlet from which to shop.