Innovation of the Year: Automating the assembly of pallets that incorporate cases of multiple dimensions leads to big savings in labor costs, a safer work environment, a streamlined D.C. operation, and better service to retail outlets. Innovator of the Year: The Liquor Control Board of Ontario; Runner-Up: Lennox Residential; Finalists: Hewlett-Packard, U.S. Marine Corps, Shared Support Services of Southeastern Ontario