Analyst Insight: The impact of the omnichannel revolution is being felt across every element of business today, including transportation and distribution, which can impact network planning. Customers today are more connected, more informed, and more demanding than ever before, and as a consequence, firms are forced to reevaluate their fulfillment strategies to meet ever-increasing demand for fast, accurate, and low-cost delivery of product to the customer. - John Santagate, Research Manager, IDC

Analyst Insight: The connected nature of today's business environment is driving exponential growth in data, which is subsequently driving improvements in advanced analytic capabilities and the opportunity to leverage advanced analytics in manufacturing processes. For industrial manufacturing firms, capturing real-time data relative to asset performance and condition enables predictive maintenance and helps to realize productivity improvements and cost savings by reducing unscheduled downtime and optimizing asset performance. - John Santagate, Research Manager, IDC

Analyst Insight: Companies competing in the chemical and energy industries continue to place a high priority on sustainability and environmental responsibility. The high visibility of these factors in today's society certainly helps make the case for sustainability and environmental responsibility in terms of maintaining a positive brand image. However, leading firms are also recognizing that efforts to drive sustainability and protect the environment are also helping to deliver additional value beyond brand image. - John Santagate, Research Manager, IDC