A conversation with retail industry experts on how the coming of the omnichannel is radically altering customers' expectations of service - and how retailers are being forced to respond.

An annual study of consumer attitudes toward online retailing technology zeroes in on the growing acceptance of delivery drones, mobile payments and virtual reality.

The electronic air waybill (eAWB) has arrived. But certain air freight forwarders and carriers are still holding on to the paper version for dear life.

Hermes, operator of a business-to-consumer (B2C) parcel shop network in Europe, has expanded its retail supply-chain digital services to the U.S. electronic-commerce market.

ShipHawk, a provider of applications for shipping intelligence, has launched a new suite of products to support parcel, freight and home delivery by retailers of all sizes.

Apex Supply Chain Technologies has introduced the Axcess 6100 series of automated locker systems for the management of handheld electronics devices.

Dassault Systèmes, a vendor of product design and lifecycle-management software, has launched Perfect Production.