Anticipating dramatic growth in its business, the 2009 high-tech start-up acquired an optimization tool that could easily scale up in the years ahead - yet deliver a full range of services in the meantime.
A company can live or die by the effectiveness of its service parts supply chain. Yet the requirements for managing that function can be brutally complex. John Reichert, WMS product marketing manager with TECSYS, provides a blueprint for the proper management of service parts.