More organizations are investing in business-to-business electronic integration (B2Bi) to cut costs and increase business flow efficiency, according to a survey of more than 200 organizations by the University of Tennessee's Global Supply Chain Institute and integration provider DiCentral.
Businesses that struggle to establish solid lines of communication for collaboration will also most likely struggle when implementing business process management software.
Sixty percent of supply chain managers say their organization is too focused on internal, tactical concerns to be able to collaborate effectively with external partners, at a time when globalization is forcing companies to view and use their supply chain more effectively.
It's not enough to track goods domestically; supply chain managers must monitor shipments around the globe and account for the added complexity of moving goods across international borders.