Reverse logistics last year was punctuated by the record-breaking recall activity in the automotive industry, which created momentum that is now carrying into 2015. According to the Q4 Recall Index analysis from Stericycle, there was an unprecedented 74 million automotive units recalled throughout the year, an increase of 166 percent from 2013. Top affected products included air bags, which made up 34 percent of the total units recalled, and electrical systems, which impacted 31 percent of the units.
Analyst Insight: Software has become extremely effective in tracking and tracing the smallest detail. In actuality, enterprise software vendors have incorporated recall management and best practices into their software. Organizations often lack the necessary policies and procedures to facilitate reverse logistics processes, but software is not one of the deficiencies. -- Keean Persaud, Managing Director, Eval-Source