Li Tong Group is partnering with Microsoft Hong Kong to offer consumers a means of trading in mobile phones, laptops, game consoles and tablets for coupons that can be applied toward purchases of all products available at Microsoft's online store.

When it comes to high demand volatility and difficulty in forecasting, few industries match the world of consumer electronics. And Monster Products, the maker of high-quality cables and other accessories for computer, video and sound systems, faces a challenge that's especially daunting. For much of its product line, the company depends on the ever-changing nature of big-ticket items like PCs and flatscreen televisions, not to mention the fickle tastes of consumers. Now add thousands of SKUs to that mix, and you have a forecasting effort that can be brutally complex. In this interview, conducted at eyefortransport's Hi-Tech & Electronics Supply Chain Summit in San Francisco, director of materials Jennifer Hochstatter spoke with managing editor Robert J. Bowman about how Monster Products approaches the problem of prioritizing supply for its extensive product line, and ensuring forecast accuracy for the most critical customers.