Analyst Insight: Companies that invest in technology-enabled initiatives to change how they operate outperform their peers against key metrics like revenue / employee and net profit margin. Innovators alike are looking at ways to digitally disrupt operating models. Sure digital enablers can be used to make a better mousetrap, but they can also be used to change the way the mouse is approached all together. - Shanton Wilcox, VP-Manufacturing, & Melissa Hadhazy, Senior Manager-Manufacturing, Capgemini Consulting
The past year was a good one for the third-party logistics industry, according to the14th annual 3PL Study. Shanton Wilcox, principal at Capgemini Consulting, a co-sponsor of the study, highlights year-over-year changes and responses to "deep dive" questions.