Analyst Insight: Fourth-party logistics providers (4PLs) are gaining traction in the final delivery service provider industry. The explosion of order-direct to customer delivery has created a need for final delivery service providers with varying capacities and capabilities. 4PLs can provide a network of regional final delivery companies. The creation of strong 4PL players has captured the trust of manufacturers and retailers. – Lisa Kennedy, Project Manager, Tompkins International
Analyst Insight: Final delivery - it's the last phase of the delivery process that places goods into the consumer's hands. What will final delivery look like in the future? There are multiple competing business models to fulfill the final delivery need, ranging from the engagement of independent contractors, to wholly owned internal operations and systems based on crowdsourcing. In the end, the maximum value provided to the end customer will determine who is most successful - not just who delivers the product. -- Lisa Kennedy, Project Manager, Tompkins International