Industrial giant Tyco has embraced a philosophy of "zero harm" in terms of its impact on the environment and the safety of employees. David Haley, director of distribution, explains how this commitment is being implemented at the company’s fulfillment centers.

Leadership comes down to relationships and having a connection with employees, says Kurt Kravchuk, director of distribution at Cabela's. Spending time each day on the floor, focusing on collaboration and maintaining a positive approach are three of his suggestions.