From banners to jerseys, flags to face paint, the World Cup illustrated just how important a brand is for firing up fans. As brands come to mean more to everyday consumers, so, too, do the processes – from procurement to distribution – needed to fulfill a brand’s promise.
Supply chain performance has a big impact on consumers' perception of a company and its brand, says Bill Tomasi of IBS. He suggests that companies need to more actively incorporate SCM into their brand protection strategies.