Working to make up for a sharp drop in the volume of First Class Mail, the U.S. Postal Service is ramping up its efforts to compete in the area of package deliveries. Dennis Nicoski, manager of field sales strategy and contracts, explains the agency's approach.

In order to keep up with major players UPS and FedEx in a hyper-competitive delivery market, the U.S. Postal Service is seeing a parcel-based future, including expansion of its grocery delivery business.