Analyst Insight: Third-party logistics providers (3PLs) will no longer be able to squeeze the wages and benefits of their warehouse workers for cost savings. In the past, 3PLs came in with a lower hourly rate and a lower benefit package, with a mix of contract and full-time employees. The savings from this strategy, along with design improvements, workflow and systems, enabled the 3PL to present a value proposition with a lower cost for operation. - Valerie Bonebrake, SVP, Business Solutions, Tompkins

Analyst Insight: Implementation time-lines for transportation management outsourcing continue to shrink thanks to cloud-based systems, process standardization, and features like automated carrier contract management. This is not the case for facility start-ups. With 10+ key milestones, hundreds of key tasks and sub-tasks, time-line slippage and cost overruns can quickly extend the time to value for both 3PLs and shippers. – Valerie Bonebrake, Senior Vice President, Tompkins International