The world's most profitable companies have built their success on an effective and responsive supply chain network. But achieving this is easier said than done. Supply chain networks are becoming increasingly complex and available tools are often too rigid and difficult to use. The purpose of this study is to understand the value proposition of supply chain network design technologies, including user satisfaction and key benefits and barriers to using these technologies. The study is based on an online survey conducted by Supply Chain Insights. It explores what 110 professionals think about the network design process and available technologies to support that process. The majority of respondents are based in North America and Europe and they hold mostly director-level and managerial positions in supply chain.

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