Visit Our Sponsors |
These definitions and key measures provide deeper detail about the processes outlined in category 4.0 Deliver Products and Services of APQC's Process Classification Framework (PCF). This reference can help organizations identify and align the activities that fall within each process. It also provides key performance indicators (KPIs) that APQC recommends for measuring and tracking the performance of each process group.
RELATED CONTENT
RELATED VIDEOS
Timely, incisive articles delivered directly to your inbox.