Online commerce is expected to account for $24bn in sales by 2014, a trend that presents challenges and opportunities for etail supply chains, says Fred Takavitz, senior vice president for retail at Exel. Takavitz discusses how logistics providers can help retailers establish integrated fulfillment strategies that smoothly accommodate seasonal spikes in business and that give consumers the flexibility to shop and receive goods either in the store or at home. [Run Time (Min.): 8:58]