Chemical tanker shipping faces another challenging year of falling freight rates in 2015, but the trade is expected to recover next year, according to the latest edition of the Chemical Forecaster, published by global shipping consultancy Drewry.

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, "free" is a driving factor to complete the sale.

With a new year comes a renewed focus on inventory and how to manage it. All systems and aspects of the supply chain must match up with customer demands in the ever-present and evolving omnichannel environment. After all, customers can order goods from anywhere on any smart device, and their expectations are that they will pick up their goods, or have their merchandise delivered to any place – on their terms. People want quick results – or else they will find another outlet from which to shop.

Analyst Insight: It's no secret that the explosion of e-commerce, omnichannel, multichannel and social media - along with large online retailers' offerings - have significantly raised customers' expectations for rapid delivery, free shipping and free returns. Customers are clearly signaling that a company's successes and failures rest on high expectations of price, selection, convenience and experience. Companies must "get local" in order to meet customers' demands for speed of delivery. – John Spain, Partner, Tompkins International

Denmark's government laid out details of a plan to build a tunnel connecting the Nordic region to Germany and cutting traveling time, saying in a bill that it will cost 65bn Danish crowns ($10bn) and be in use by 2024.

UTi Worldwide Inc. has expanded its freight-forwarding operations in Malaysia with the opening of new facilities in Port Klang and Kuantan.