Analyst Insight: While much has been written about demand driven, daily demand variability drives operations crazy. Most current inventory planning and optimization applications are disconnected from daily reality resulting in operations relying on custom spreadsheets and tribal knowledge to reconcile the gaps between plan and actual. In addition, the inventory planning applications are often disconnected from the optimization applications (if implemented at all), further exacerbating the operations conundrum. - Rich Sherman, Supply Chain Discipline Expert at Trissential
Analyst Insight: "Big data" software and analysis will be the most important supply chain technology for forecasting and demand planning in the years to come. Through analysis of huge quantities of data it provides a competitive advantage by providing unparalleled insights. The challenge for companies will be staying ahead of the technology in a cost-effective manner, and developing organizational processes to effectively utilize the huge amounts of data and absorb the information into their organizational decision making processes.
- Nada R. Sanders, Professor of Supply Chain Management and Iacocca Chair, Lehigh University
Arguing that "the line between stores and the internet is blurring so much," Macy's has become the first major publicly held retailer to stop reporting its e-commerce stats.
Analyst Insight: CFOs today have a keen sense of the cost of volatility and uncertainty in terms of the link between cash/margins and the supply chain, yet they are largely in the dark when it comes to the quantitative techniques available to improve forecast accuracy, which tends to deteriorate as volatility increases. Major changes are being made in forecasting methods to address this volatility.
- Sree Hameed, Vice President, ChainLink Research
Honeywell Aerospace has started applying high-memory RFID labels to two of the parts it manufactures for the aerospace industry, with the goal of enabling the part's record to be tracked directly on the tag from birth through use by airlines, and repair by Honeywell.
Many manufacturing and distribution companies are wrestling with the enormous challenge of Big Data, trying to turn mountains of data into actionable information. And while some companies curse the landslide of data overwhelming their organizations, others look to capitalize on what they realize is an opportunity to better understand their customers, suppliers and costs. But the challenge is more nuanced than sculpting a huge collection of unwieldy data.
Analyst Insight: The CPG industry's supply chain performance is middle of the pack: more mature than chemical or pharmaceutical companies and less mature than high-tech and electronics manufacturing companies. Several factors are at work to shift the processes to improve performance. Focus is shifting from inside-out to outside-in, from a vertical horizontal siloed orientation to horizontal processes that can better sense and respond, and from a supply chain focused only on product delivery to a value network focused on serving the customer. - Lora Cecere, Founder of Supply Chain Insights
Analyst Insight: Driving richer connectivity and communications as well as human dialogue amongst partners or team members is changing the face of business and society. We are moving from siloed enterprises to federations of partnerships and communities of ideas that think and execute in streams - not rigid processes. This is changing not only how we work, but the technologies that support us. - Sree Hameed, Vice President, ChainLink Research
Analyst Insight: Simply stated, the marketing mission of any business is to profitably create "something" that a customer will buy. The operational objective of the business is to deliver the "something" to the satisfaction of the customer. The financial objective is to charge a fee equivalent to the customer's perceived value while generating a return on the capital investment the business made to create "something."
- Rich Sherman, Supply Chain Discipline Expert at Trissential
Analyst Insight: Today's businesses are witnessing the evolution of business process management (BPM) applications to meet new paradigms shaped by user experience and comply with the increased number and complexity of corporate demands. The next generation of BPM applications looks to increase efficiency in all stages of process design and implementation, virtualize the work environment of its users, and enrich the user experience - thereby ameliorating their usage, deployment and development. - Jorge Garcia, TEC Senior BI and Data Management Analyst, Technology Evaluation Centers