Steve Lovejoy, senior vice president for the Starbucks global supply chain, discusses initiatives that the company has under way to meet the "whenever, wherever" demands of today's consumers as well as projects aimed at understanding the consumer of tomorrow.

Redbox has an unusual supply chain, with 10 new product introductions a week and no replenishments. An algorithm effectively allocates new DVD's among 43,000 kiosks, but this allocation is quickly skewed when customers use different kiosks to rent and return. Matt James, vice president, explains how the company solves this problem.

Same-day and next-day delivery are not services normally associated with furniture stores, but City Furniture is changing that in South Florida. City's fast delivery program, which began 12 years ago, has become a key competitive advantage and is changing customer expectations for the industry.

Grupo Herdez is one of Mexico's leading manufacturers and distributors of grocery products and is a pioneer there in Collaborative Planning, Forecasting and Replenishment. Eduardo Cantu explains some of the challenges to CPFR implementation in Latin America.

The overall shortage of supply chain talent is particularly critical in demand management, says Jason Breault of LifeWork Search. He explains reasons and remedies.