Nearly one-third of distribution centers are entirely outsourced, according to the survey-based Supply Chain Metrics Report released by the Tompkins Supply Chain Consortium.
Technology and infrastructure investments will account for 50 percent of Pier 1 Imports' $70m to $75m in planned capital expenditures this year, but the retailer will have a lot of IT-enabled activity to show for its money. Two of the biggest elements are the July 28 launch of Pier 1's new e-commerce site and the planned rollout of its new POS system beginning this fall.
Costly coding requirements have limited adoption of voice technology, but that is changing, says Steve Gerrard, vice president, marketing and strategy, Voxware. The technology is truly adaptive now, which is a key buying criterion.
The maker of sophisticated medical equipment had reached a "plateau" in its efforts to boost customer service and optimize costly inventory within its global operation. Then it found a way to climb higher.