A conversation with Rahul Tyagi, associate director of retail and CPG with Tata Consultancy Services.

InkaFarma has an ambitious plan to nearly double the number of stores it operates in Peru, with an emphasis on opening up new locations in some of the country's remotest areas. To make that happen, the company needed both a new, automated distribution center and a warehouse-management system with which to run it.

The big North American distributor of industrial products was looking for a means to eliminate paper and curb the flood of e-mail exchanges generated by its supplier-management efforts. It also wanted to keep closer tabs on a growing supplier base. Time for an automated solution.

SupplyChainBrain and JobsInLogistics have joined forces in 2014 for the specialized purpose of:

To meet the challenge of Amazon.com and other e-commerce rivals, the parent of Sears, Roebuck and Kmart launches an initiative to provide one- to two-day delivery of orders to online shoppers nationwide, drawing on inventory from strategically located stores.

Innovation of the Year: Disruptive technology products must get to market faster than ever, and a product innovation center at Flextronics reconfigures the supply chain to do just that. Runner-up: Sears Holdings Corp. Finalists: Intel, Fast Logistics, Zimbabwe National Family Planning Council

The Philippines-based logistics service provider took a concept born in manufacturing, and applied it to the services sector. The result: a significant bump in service quality and customer satisfaction.

You would think that proper risk management would be top of mind for high-tech supply chain executives. So why do they keep getting it wrong?