A few years ago, DHL Express was in a downward spiral of data quality. The company had used a Microsoft costing tool deployed locally in the 200 countries in it operates. Graeme Aitkin, vice president of business controlling, said the tool used employee interviews to localize cost allocations, asking couriers how they spent their time every day. In the old days, he said, when the data wasn't available, it wasn't possible for a company to have a unified costing and pricing system across a global company.
Laura Dionne, director of worldwide operations, and J.P. Swanson, systems architect, at TriQuint Semiconductor, describe how the installation of RapidResponse from Kinaxis is helping the company transform operations planning and improve inventory control.
Transportation managers are expected to respond to inquiries regardless of where they are or what they are doing when the question is asked. In order to respond to this flow of questions, managers must be able to access detailed shipment information that traditionally have not been available through mobile technology. This, in turn, requires systems developers to design and implement mobile information platforms that can be easily accessed from the road.
Mike Landry, president of Barkawi Management Consultants, North America, explains the "control tower" approach to supply chain management and why he believes this approach can enable companies to go beyond incremental improvements to real transformational change.
Of course mobile is important"”really important. There is a huge platform war under way among the Android, iOS, and Microsoft operating systems that intersect with an array of hardware players that intersect with social and search giants. And for the aggressive and innovative players, the stakes are high as they move in the battle for market share.
When integrating its two major business units, First Solar partnered with Kinaxis to provide supply and demand planning capabilities, says Shellie Molina, vice president-global supply chain.
At the same time that supply chains are becoming increasingly global and complex, customers are expecting faster than ever service, says Vijay Subramanian, president of Prana Consulting.
Putting Albertsons back together again won't be as easy as it looks. The grocery chain was split in 2006 between Supervalu and private equity firm Cerberus Capital Management, with both chains using the same logo in different geographic regions. But on January 10, the two owners decided to reunite what will now be a 650-store chain in a complicated deal that leaves only one thing very clear: These money managers aren't thinking about IT when it comes to reassembling the chain.
Breaking down functional silos to create transparent and responsive end-to-end supply chains has long been an intractable supply chain challenge, but many companies are finding success using a control tower concept that gets everyone working off the same plan and focused on the same outcome.
To learn more about this approach, SupplyChainBrain convened a Power Lunch"”a roundtable discussion"”with four experts in the field: Paul Bittinger, former supply chain transformation manager, Procter & Gamble (now retired); Lora Cecere, founder and CEO, Supply Chain Insights; Don Gaspari, director, global materials and inventory, NCR Corp.; and Kirk Munroe, vice president of marketing, Kinaxis.