When a giant project to deploy digital signage in a major convenience store chain's stores bogged down, a new installation company was brought in. Right away, it realized that it needed a dependable logistics partner.

Earlier this year, Oregon's Caroline Inglis nearly earned a place in history as the first golfer to win her state's fourth consecutive championship, beating her closest competitor by nine strokes. Unfortunately, an innocent mistake she made after the final hole - signing a scorecard her partner had incorrectly filled out - earned her a disqualification instead.

A civil-engineering firm finds that the right approach to sales and operations planning helps it bridge volatile market conditions and take advantage of opportunities.