"Predictive commerce" is a new concept that links customer demand data, planning and the execution of transportation. Pat Smith, general manager of ToolsGroup, tells how it was implemented at Costa Express, the U.K.'s fastest-growing coffee shop chain.

Supplier Software Inc., a provider of procurement applications, has changed its name to Xeeva Inc.

CargoSmart Limited, a vendor of software for global shipment management, is offering three new services to improve shipment planning.

Eastman Chemical wanted to shift its focus from commodity to specialty chemicals. But the change would necessitate a major transformation of the company's supply chain, and a whole new relationship with suppliers. Mike Berry, vice president of global procurement and chief procurement officer, tells how it was accomplished.

Kewill, a vendor of supply-chain execution software, has acquired the IBM Sterling Transportation Management System.