Demand management as a pursuit, a skill, a function and a set of technologies has grown considerably in importance due to new ways to reach customers and new ways to analyze data about them. Intense competition for product companies and retailers and the squeeze on margins challenge companies to get a lot better at planning.
Over the past five years, the world has witnessed an unprecedented explosion of digitized data, which is often referred to as "big data." Its potential remains alluring - and largely untapped. The data opportunity is like a diamond mine, mostly littered with rocks and dirt, but with enough gems peeking out to attract those unafraid of the hard work needed to sift through it.