The express parcels industry is coming under pressure as never before. Fundamental changes in the market structure, caused by e-retailing, technological disruption and macro-economic upheaval, have created opportunities and challenges for express companies in equal measure.

Hermes, operator of a parcel shop network in Europe, has strengthened its presence in Russia through acquisition of the 49-percent share in Hermes-DPD Russia that was previously held by DPD.

Endicia, a provider of online shipping technology and services, has introduced Endicia Global Service.

Late or inaccurate deliveries greatly impact consumers' future decisions to shop with a retailer online, by phone or in the store, according to a Voxware study of 500 consumers.

DHL has launched a helicopter service to provide early-morning delivery to several major banking customers in downtown Los Angeles.