Environmental sustainability and business sustainability are complementary, not in opposition, says Andrew Travis, chief operating officer of Onfleet.

Route optimization and tracking technology help mitigate problems in last-mile delivery, says Anar Mammadov, technical founder of Senpex.

While all retailers want to reduce their carbon emissions, most aren't on track to do so, says Mark Ang, co-founder and chief executive officer of GoBolt. That's changing due to consumer pressure.

First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food retail with SAP.

In a world increasingly driven by e-commerce, product and price are no longer the only considerations for winning sales and delighting consumers.

Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.

It isn't all about speed, says Satish Natarajan, founder and chief executive officer of DispatchTrack. E-commerce shoppers are more concerned about communication.

The food industry as a whole has met widespread challenges.

Businesses need to rethink how they renegotiate contracts — on an as-needed basis rather than a time-based schedule — to optimize deals for both sides.

A new trade agreement can be Africa’s game-changer if stakeholders don’t miss the vital piece in the puzzle: the need for an efficient supply chain.