This white paper highlights key areas of improvement to pack more efficiently, in the right size box while reducing costs and shipping sustainably. 

 Amazon accounted for nearly 12% of UPS's total revenue in 2024, as well as 20-25% of its U.S. package volumes.

The rapid expansion of e-commerce has highlighted a significant disparity in delivery speeds between urban and rural areas.

Decisions to adopt on-demand packaging still mostly come down to dollars and cents, although in recent years considerations of sustainability have come to the fore.

Amazon cited a need to cut costs as the main motivation behind the move, although Quebec is also home to the company's only unionized warehouse in Canada.

The trucking industry is still trying to recover from a prolonged freight recession brought on by an excess of capacity that entered the market during the pandemic.

Lawmakers on both sides of the aisle were critical of DeJoy's plan, pointing to concerns over disproportionate impacts on mail deliveries to rural communities.

According to the lawsuit, when customers complained about slower delivery times, Amazon intentionally misled them to believe it was a coincidence.

Space — the final frontier. There’s too much of it in the average shipping carton; 40-60% void and filler on average. To be fair, some of that filled space is to protect the shipment from shock or breakage. The rest? You’re paying to ship air.

The USPS has installed 158 new mail sorting machines across the country since late 2023, and since 2020 has tripled its daily package processing capacity.