By rethinking product lifecycle, reverse logistics and resource optimization, logistics companies and service providers can introduce sustainable change.
Most retailers require a third-party logistics provider to help navigate the complex web of reverse supply chains. When choosing the right reverse logistics provider, the most successful retailers will ask these key questions.
Understanding customer expectations, improving their experience and implementing the right reverse logistics systems will increase shopper loyalty and prevent profit-margin erosion.
The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, underscoring the importance of a solid returns management program that serves both retailers and their customers.
The shift toward e-commerce has prompted warehousing operations to embrace multi-channel fulfillment as a matter of urgency. While this presents certain challenges, there are also new opportunities to achieve a competitive edge.
Fashion label Marc O’Polo sought to eliminate manual data management and lay the groundwork for an omnichannel retailing strategy, in support of both stores and online sales.
With reverse logistics costs amounting to nearly 60% of the original sales price, retailers face significant losses unless they can reduce costs and recover profits from those items.
Managing returns is driving up costs and becoming a growing concern for business leaders. As such, it’s never been more important for retailers to solve the reverse logistics puzzle.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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