Customer experience, or CX, has become the focus of much corporate attention, but it’s still rare to see it directly related to supply chain operations in B2B commerce. It’s critical to keep the customer experience in mind throughout the lifecycle of a customer order transaction.

As life sciences companies progress rapidly through drug development and commercialization, the need for an adaptive procurement function becomes critical to managing suppliers, costs and risks.

This comes as businesses have been faced with the possibility of new tariffs from the upcoming Trump administration in the U.S.

The platform was first hinted at in June 2024, when CNBC reported that Amazon had announced the store to a private conference of Chinese sellers.

Under CEO Tufan Erginbilgic, Rolls-Royce has put greater focus on profitable contracts as well on slashing costs internally.

Over the course of his campaign, Trump vowed to implement tariffs on Chinese imports between 60% and 100%, in addition to 10-20% tariffs on all other imports.

To improve resilience and business continuity in the face of pandemics, wars, natural disasters and other supply chain vulnerabilities, businesses are adopting comprehensive supplier risk-management initiatives.

The World Trade Organization estimates the global cost of food fraud to be anywhere between $30 billion and $50 billion each year.

We’ve seen a wave of companies retreat from DEI initiatives due to social media negativity and brand perception. 

John Gardner owns a small business that sells to the U.S. military. He’s also a vocal proponent of reinvigorating America's entire domestic manufacturing base.