Analyst Insight: As consumers' relationship with retailers changes, supply chains need to become more agile and responsive to fulfill the promise of an omnichannel world. Wholesale, retail and e-commerce supply chains, which have grown independently over the years, are merging - but significant transformation is necessary to help make omnichannel execution more profitable. - Parag Jategaonkar, performance improvement principal, Ernst & Young LLP

Analyst Insight: End-to-end supply-chain visibility is one of the top five pain points facing executives in modern global supply chains. It allows supply-chain trading partners to visualize, share, collaborate and manage every aspect of supply chain processes, from raw materials to end customers. While businesses put resources towards improving supply-chain visibility, they find it is difficult to attain without connection to a value network that fosters sharing among stakeholders and good, quality information. Simply put, for a business to sustain growth in the current volatile business environment, executives need end-to-end supply-chain visibility to gain insights into activities they don’t control. - Cindi Hane, vice president of product management, Elemica

A year ago Mendocino Farms didn't offer delivery at any of its 15 Southern California locations. Now Ellen Chen, co-founder of the artisanal sandwich chain, is knocking down restaurant walls to make room for delivery drivers.