As Industry 4.0 has transformed manufacturing, a new kind of participant has emerged: the “reborn in digital” company.

Consumer and corporate expectations around visibility, agility, and flexibility have shifted. We’ll never be able to transition back to opaque processes, PDFs, and Excel spreadsheets.

As in pre-pandemic times, supply chain management remains critical to the efficiency of restaurant operations, as well as to the quality and consistency of the customer experience.

A discussion about what it means to build a “future-ready” supply chain, with Manish Sharma, group chief executive officer of operations, and Kris Timmermans, head of the Supply Chain & Operations Practice, with Accenture.

There's a growing expectation among customers across the industrial landscape that their suppliers deliver a smoother and more reliable “phygital” experience.