One year after the pandemic hit, warehouses are still dealing with labor shortages, safety precautions and other disruptions associated with a disaster that can throw a wrench in normal operations.

Manufacturers and service providers are desperately trying to determine what customers expect in the era of Industry 4.0.

More companies are moving to map their global supply chains and enable visibility of the flow of goods from source to customer.

Giovanni Stone, vice president of advanced automation with Daifuku, explains the concept of citizen automation, and how it benefits the development of applications for promoting supply chain collaboration and digitization.