Callaway Golf Co. relies on integrated demand planning to service a market that ranges from large and small retailers to buyers who have clubs customized to meet their unique requirements. Derek Hillier, director of strategic sales initiatives for the Americas region, explains how it's all done.

While 86 percent of consumers are satisfied with the overall experience of shopping online, e-tailers still have significant opportunity to improve customer satisfaction and their competitive position by making the process of returning or exchanging items easier, a new comScore study shows.

At least half of Fortune 500 companies don't bother to translate their online information, which is alarming given that 70 percent of people using the internet are not native English speakers, says a study from One Hour Translation.

Buoyed by growth and confident in their futures, American manufacturers are laying out an agenda for restoring their industry to its earlier glory, according to results of ThomasNet.com's newest Industry Market Barometer (IMB). Overwhelmingly, they are pushing to revitalize the American manufacturing sector by creating jobs at home, doing business with U.S. suppliers, and expressing pride in the quality of products that are "Made in America."

A simplified "Product of Canada and the USA" labeling system should apply to beef and pork as well as livestock raised, processed, and traded between Canada and the United States, says a study released by the Fraser Institute, a Canadian public policy think tank, and the Competitive Enterprise Institute of Washington, DC.

Negotiating a good outsourcing agreement involves much more than just achieving the pricing you desire. As you go through the process, you will go through the normal "give and take" discussions as you work with your potential provider(s). However, it is important that you do not focus solely on pricing.

Why are many companies choosing to outsource a variety of logistics functions to a single provider? They recognize the positive impact that integration can have on their company's supply chain, according to a new study just released by Saddle Creek Logistics Services.

Knowing how to effectively manage fuel costs is an important skill for 3PL providers, particularly in the current environment of volatile and spiking oil prices, says Skip Wendel, global vice president for consumer and retail at UTi Worldwide.

U.S. manufacturing has been one of the few bright spots of the recovery, restoring 489,000 jobs since the beginning of 2010. However, there are some significant geographic distinctions in that recovery, says a recent report.