The company was known for high turnover among frontline workers even during the best of times. Now, with jobs abundant, warehouse employees have more options.
The shift toward e-commerce has prompted warehousing operations to embrace multi-channel fulfillment as a matter of urgency. While this presents certain challenges, there are also new opportunities to achieve a competitive edge.
Combining the skills of employees and robots in intelligent ways creates opportunities for efficiency in warehouse and distribution center operations, and improves working conditions across the board.