A recent survey of 37,000 global employers performed by staffing firm Manpower reported that 36 percent say they're having trouble filling available positions. Of those respondents, 35 percent cite a lack of hard skills or "technical competencies" as the reason, while 25 percent cite a lack of experience and 19 percent say a lack of soft skills makes it difficult to fill available roles.

Picking in a frozen environment with heavy gloves, paper and pencil impaired the productivity and accuracy of operations at Perry's Ice Cream in Akron, N.Y. A voice-picking system from Vocollect enabled Perry's to solve these problems and gain other benefits.