The fog is beginning to clear. High-tech and other types of manufacturers are getting a better idea of what they must do in order to conform to new requirements for disclosing the presence in their products of conflict minerals from the Democratic Republic of the Congo (DRC) and neighboring states. Still, a number of questions remain unanswered.

AFN, a 3PL based in Chicago, uses business intelligence to improve its internal decision making and to support supply chain decisions of its clients. Eric Malcolm, director of sales strategy, explains the company's approach.

Eight months into a controversial customer-tracking mobile trial, Nordstrom has halted the effort. Although Nordstrom took a lot of criticism for the mostly misunderstood program from consumer media, it's not clear whether the project ended as a result of the criticism or the trial had simply run its course.