A review of the five steps that companies should take to set up a formal sustainability effort throughout the supply chain, as laid out by two analysts from The Hackett Group: associate principal Mélani Flores, and senior director Nic Walden.

Corporate social responsibility (CSR), a commitment to meeting or exceeding ethical, legal and commercial public expectations, not only helps make the world a better place, but is also increasingly critical to business results.

With the rise in e-commerce, it has become no longer possible to park concerns about reverse logistics.

The way in which climate-risk disclosures are currently made leads to inaccurate and misleading reports, with non-actionable metrics that are impossible to compare between companies.

Companies have been prioritizing environmental, social and governance (ESG) goals in an effort to meet stakeholder demands. As Year Three of the COVID-19 pandemic approaches, however, this goal is becoming more difficult to meet.