Research released by Voxware indicates two thirds of consumers return online or phone purchases because of retailer error - usually delivering an item in the wrong size or color - and repeat business suffers as a result. On top of that, the returns process is flawed in many cases.
BNSF Logistics LLC, a multimodal transportation and third-party logistics services provider, has acquired Albacor Shipping, Inc., a global project and general cargo services entity based in Toronto, Canada.
Equipment built for use in oil wells is not only expensive, but often includes many potentially hazardous materials. As such, it must be closely monitored, both on a manufacturer's site and as it leaves the plant, bound for an end user. FMC Technologies, a Scotland-based manufacturer of equipment for the energy industry, is using RFID technology so it knows where every piece of equipment is.
Retailers have been faced with big challenges, including the emergence of smartphone shopping and the continued e-commerce boom. It is no secret that today's e-commerce shoppers now expect to receive items quickly. Since retailers frequently offer comparable products at similar prices, speed of delivery is becoming an increasingly important factor for many online shoppers. This puts tremendous pressure on warehouse operators.
Noha Tohamy, research vice president with Gartner, identifies the proactive strategies that leading companies are using to manage supply-chain risk today.
The latest news, analysis, services and solutions regarding warehousing and distribution systems and their impact on global supply chains. Today’s companies are moving goods across more suppliers, vendors and customers than ever before, and warehouses are critical points in the overall supply chain. New technologies in warehouse management systems (WMS), automation, robotics, RFID and order fulfillment are transforming the way companies do business — and allowing them to stay ahead of the competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving supply-chain operations through their strategic use of warehousing and distribution services.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.