The 3rd annual Walker Sands Future of Retail Study analyzes the rise and adoption of emerging retail tech, with a heavy focus on gauging consumer reaction to potential tech game-changers (cue drones) and exploring consumer spending habits.
Retail profits are plummeting. Stores are closing. The internet is apparently taking down yet another industry. Brick-and-mortar stores seem to be going the way of the yellow pages. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 percent between the first quarter of 2015 and the first quarter of 2016.
Avid online shoppers, who make two or more purchases online in a typical three-month period, are leading a retail revolution. These consumers are shopping more with their smartphones and demanding a more seamless experience between virtual and physical stores, according to the Fifth Annual UPS Pulse of the Online Shopper study.
It's been 11 years since hedge fund magnate Edward Lampert merged Sears with another ailing company, Kmart Holding, which he bought out of bankruptcy in 2003, to form Sears Holdings. Sales have plunged by almost half, the result of defecting customers and the sundering of assets such as the Lands' End clothing brand in 2014.
Ninety-six percent of Americans are shopping online, they spend an average of five hours per week making online purchases and allocate an average of 36 percent of their shopping budgets to e-commerce.
Soon, the labyrinthine aisles at Walmart's distribution centers - stocked high with canned beans, toys and many other products - could also have a low humming sound.
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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