Analyst Insight: Not too long ago, many supply chain professionals were skeptical of adopting a SaaS delivery model for their solutions. There was a hesitancy to move their solutions off premise, into the cloud and pay a subscription. How times have changed. Supply chain solution providers are all moving to the model or designing native solutions that are cloud-based. - Guy F. Courtin, Vice President & Principal Analyst, Constellation Research

Analyst Insight: Consumer perceptions of a company's supply chain have a big impact on how consumers feel about a company and its corporate brand. Research provides insight into how supply chain reputation impacts the overall corporate reputation and how supply chain strategies can be used to boost consumer perceptions of corporate brands. - Viktoria Sadlovska, Research Director, Reputation Institute

Law enforcement is hot on the trail of cargo thieves. But the thieves are hot on the trail of your shipments.

Analyst Insight: The next defining opportunity for supply chain is in digital operations. The scope of digital operations is enormous, and it presents amazing opportunities. But failure - either from moving too fast or too slow - may lead to redundancy or, in extreme cases, extinction. Companies must clearly understand where they are today to drive change successfully and must move with purpose. If they cannot, they will be history. - Peter Anderson, Principal, Advisory, Ernst & Young LLP, & Chekyiu Ng, Senior Manager, Advisory, Ernst & Young LLP

Retail CEOs say internal silos are holding back omnichannel success. In fact, retailers without these operational barriers are more positive about achieving profitability, according to a new report.

Mobile is driving the shopping experience both in stores and online. Roughly 73 percent of all online buyers are using a mobile device to shop online, and 21 percent are using mobile devices to help them shop in stores, according to Bizrate Insights, a division of Connexity.

The outsourcing of logistics is supposed to save businesses big money. They pay only for the services they need; they turn over complex operations to a pro, and they get expensive assets off their books. It all makes eminent sense - unless your name is Amazon.com Inc.

Winning $1m on Jeopardy! wasn't good enough for IBM's Watson. Now it wants to predict your buying behavior.