Hanjin Newport Co., a division of Hanjin Shipping, is using an ultrahigh-frequency RFID solution to help manage its 20 percent growth in traffic this year at its deep-water terminal in the city of Busan, South Korea.
Since China joined the World Trade Organization in 2001, many of the old Communist-era restrictions for setting up business have been removed. For some logistics companies, the largest barriers to entry come not from Chinese red tape but from other Western competition.
Challenge: For a company that built its reputation on flawless customer service, this Tennessee-based B2B supplier of safety equipment was disheartened by its chronically late, and frequently error-laden shipments to Canada. Mistakes seemed to be happening throughout its entire distribution chain: Incorrect SKUs, inefficient transit routes, high costs and ineffective technology systems were among the many problems.
Challenge: When a large U.S. B2B supplier of gardening tools and equipment decided to expand to the Canadian market, it enlisted its U.S.-based logistics provider to service its new Canadian customers, and assumed all would proceed as planned.
Challenge: The distribution centers were processing about 150 truckloads per day, 10 truckloads per hour. An automated WMS was needed for expansion into cold store market. Current work flows were not fully automated, causing manual errors. Material flows between product, semi-finished inventory and packaging stages were long and complex. Frozen pallets left the refrigeration system too early, so goods arrived damaged.
Ever-rising customer-service expectations are roiling the home-delivery business. Chris Sullens, chief executive officer with Marathon Data Systems, talks about what customers want today, and how service providers are working to shrink the time between order and delivery.
The world of e-commerce deliveries is fraught with peril. Will Leong, chief operating officer of TZ, talks about how providers are surmounting the various challenges.
Mobile point-of-sale systems are intended to roam free, meeting and checking out customers wherever they may be, but many merchants are anchoring the devices to the counter as a replacement for traditional POS terminals.
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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