Analyst Insight: Customer-focused initiatives are increasing the requirements placed on global supply chains, and companies are struggling to develop supply-chain organizations and capabilities with the speed, flexibility and cost control to meet these needs. There is opportunity for companies to drive greater efficiency, both internally and externally, through the use of emerging digital capabilities, advanced data analytics, and new collaboration models in their supply chains. – Andrew Prinz, associate partner, supply chain management, Infosys Consulting

Analyst Insight: Today, every business is a digital business. That means that every supply chain needs to be a digital supply network that unites not just physical flows but also talent, information and finance. This new breed of supply chains is more connected, intelligent, scalable and rapid than ever before and has the potential to help companies reap billions of dollars in new revenue and savings. – Gary Hanifan, managing director, Accenture Strategy, Operations Strategy

It's been the same drill for years: Ocean carriers and shippers talking service, then fixating on price. Is this disconnect finally about to be disrupted?