Challenge: A leading software retailer planned an e-commerce expansion to the Canadian market, and wanted to ensure deliveries would be commensurate with U.S. service levels. The retailer was surprised to learn that most carriers do not offer comprehensive coverage throughout Canada — or a broad range of service options — which meant shipments would arrive days later than anticipated.
Starship Technologies plans to broaden its delivery service beyond food to include packages, a move that led it to declare itself “the world’s first robot package delivery service.”
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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